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Solicited Remote Assistance will not be allowed.


Overview

Finding ID Version Rule ID IA Controls Severity
V-3343 3.068 SV-32318r1_rule High
Description
This setting controls whether or not solicited remote assistance is allowed from this computer. Solicited assistance is help that is specifically requested by the user. This is a Category 1 finding because it may allow unauthorized parties access to the resources on the computer.
STIG Date
Windows Server 2008 R2 Member Server Security Technical Implementation Guide 2017-02-27

Details

Check Text ( C-4088r1_chk )
If the following registry value doesn’t exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Subkey: \Software\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: fAllowToGetHelp

Type: REG_DWORD
Value: 0
Fix Text (F-6777r1_fix)
Configure the system to disable Remote Assistance by setting the policy value for Computer Configuration -> Administrative Templates -> System -> Remote Assistance “Solicited Remote Assistance” to “Disabled”.